Supra ekey app not working. This publication may contain examples of screen captures and reports used in daily Next, download the Supra eKEY app. Let your clients in the door faster - with quick access and real-time information available in an easy-to-use app from Supra, real estate industry leaders. After this is done, SABOR’s Member Care Department will assign an eKey and a PIN to activate the service. If the device was unable to update, there will be a red X over the Update option on the home screen of the key. How to Purchase Tokens 1. Select who will pay for the access Step 3: Locate the Lockbox in the App (eKEY users only) If you’re using the Supra eKEY app, open it and tap the “Obtain Key” button. I switched from iPhone to Android last year, and I have had so much trouble with the Supra app on my new phone. The app will automatically search for nearby iBox lockboxes within range. Press Activate Key App, then “I Need to Request an Authorization Code. The authorization code will expire if you do not set up your eKEY within the next 5 days. You can program listings for your lockbox right in the Supra eKEY app the way you and your seller want to use it. Thank you for your purchase of a Supra eKey through SmartMLS. Tap on Obtain Key (if a CBS Code is being prompted and the key is not an Affiliate key, the “Enable CBS” function can be unchecked in the eKEY Settings) Discover the best apps for real estate agents in 2026. The key boxes are placed at properties, rentals or listings with the property keys held security inside. After downloading the eKEY app and activating it, you can tap the link on the email (or on the eKEY app) that says I already have an authorization code. GRANT ACCESS VIA YOUR eKEY Supra provides a way for you to allow access to your listings via eKEY’s new Managed Access feature. If the lockbox is not listed, move closer to the lockbox and refresh the search. If you are experiencing this issue, you must reset the eKEY app following these steps: • Tap on “MORE” in the lower right-hand corner of the eKEY app home screen. Turn keybox feedback flag on or off This features works best when you are using the Supra eKEY app. Individual user experience may difer depending on the device operating system, manufacturer, model, or carrier used. Guidance provided by Real Estate Agents. Communication Error: A communication error might pop up when there is an interruption in the Bluetooth connection from the smart device to the lockbox. Will my Supra eKey app allow me to work across multiple cities? Explore the pros and cons of I’m not getting notifications from my Supra anymore. If the device was unable to update, a red X will be displayed over the Update option on the app home screen. To turn it on for your eKey, tap the button and it will slide to the right and turn green: Open the eKEY app. Any ideas why?? . • On the next screen, tap on "RESET AUTHORIZATION ROSTER FOR EKEY PRO: In addition, a new version of the Android app was released to the app store yesterday that fixed an issue with searching on the roster for eKEY Professional users. For any error that does not show on this list or that is not resolved, contact Supra® Support at 1-877-699-6787. These instructions provide a quick overview for how to install and use common features of the Supra eKEY® 5. The resolutions provided are for operations that have been attempted at least two times and the error is not a one-time occurrence. Find more information about getting an eKey here. A lockbox key is assigned individually to Participants and Subscribers andmay not be shared. Access self-serve technical support for the Supra system including app downloads, troubleshooting, and quick guides. To turn it on for your eKey, tap the button and it will slide to the right and turn green: Step 5. What is the difference in functionality and price for the Supra eKEY apps? Compare eKEY Basic versus eKEY Pro and their pricing. If there is a SUPRA issue where you cannot update your eKey in the normal fashion, please follow these instructions. I also tried adding a different supra app to my phone , just to see and it won't open either. Some users are unable to update their key in the eKEY app. SAMCAR will impose a FINE of $1,000 to anyone lending or sharing their key. The eKEY application enables most smartphones, tablet and iPad devices to become your lockbox key. Authorize eKey App: Have you changed phones or uninstalled the Supra eKey app? Follow the steps in the video to authorize your eKey. Supra apologizes for the inconvenience and appreciates your patience while they work through these issues. 846. 0 User Manual for AndroidTM and Apple® products is an independent publication and has not been authorized, sponsored, or otherwise approved by Google LLC or Apple Inc. A Member Care representative will provide you with an authorization code to activate the Supra App. Look for Supra eKey: In the above screen shot, Bluetooth is not enabled for the Supra eKey. See screenshots, ratings and reviews, user tips, and more apps like Supra eKEY. eKEY turns your smartphone into your lockbox key Get the Supra® eKEY® app. A digital key in a mobile app combined with electronic lockboxes let real estate agents give authorized access to listings and track activity at client properties. Timeout/Nothing Happens: If your eKEY times out when attempting to open a lockbox, the first step is to make sure you have initiated the Bluetooth of the lockbox by pressing up on the Key Pouch. This can be found in your device Settings under App Permissions. Open eKEY app. Open the Supra eKEY app and click the Manage Access icon. If restarting Bluetooth does not solve the issue, you may delete the current version of the eKEY app on your phone and reinstall from the device’s app store following the steps below. Location Error: Agents get a location error when the eKEY app does not have permission to use the device’s location. *An SMS text will be sent, inviting them to register for eKEY if they are not already registered with Supra. A complete list of training resources can be found on the Supra Resources page. Ensure that your Supra eKEY is updated in Wi-Fi Be sure that your new PIN does not match a PIN you may have used previously Feedback 2 out of 2 found this helpful Need additional information Hard to understand Inaccurate/irrelevant content Missing/broken link The Supra eKEY® Application 5. SupraNET will indicate if a keybox can be programmed remotely. Supra Ekey app not working. The Supra eKEY app gives agents efficient listing access and makes managing lockboxes and showing information a breeze. Select My Lockboxes Select the lockbox for the property to which you wish to grant access. Our list covers CRMs, marketing, and CMAs to boost your productivity and close more deals. D epending on what you used, you’ll receive an email or text message with a link. Attempt to open the box. TAGGED: Coop Key, Cooperating Key, eKEY, ekey app, Key, Keys, SUPRA . Keyboxes that have an older version of firmware are not able to be programmed remotely. 0217 or by emailing membership@osceola-realtors. *Windows not compatible Complete the eKEY Application. ” The Supra eKEY® Application 5. Android devices now require location services to be enabled when scanning for Bluetooth devices. MetroList offers both eKEY Basicand eKEY Professionalservice. This will ensure your eKEY will be set up for the day. One key unlocks many Supra Powers. Several times, still doesn't open. Note: Lockbox must be assigned to an address. Supra blames my phone, apple blames supra Since the download my supra ekey app ( Realtor) will not open. If you are needing help troubleshooting an error code on your eKEY app, refer to the list of error codes, descriptions, and corresponding resolutions found online HERE. Download Supra eKEY by Supra on the App Store. Oct 31, 2024 · Is Supra eKEY not working? down or has issues? We have made it super easy to fix Supra eKEY at the root to avoid any and all issues. Enter the 4-digit shackle code (previous code of shackle code is being changed) Wait for the message Success to appear. They will receive another SMS text indicating that access has been granted, along with date, time, and any notes relevant to the property. The number of emergency update codes that can be requested consecutively is To open a keybox using the eKey app on your phone: Open the Supra eKEY app on your phone tap the If you are an eKEY user who has not paid your Supra bill, you no longer have to call Supra Support to make a payment before regaining use of your eKEY, even if your account has gone to collections. Select Grant Managed Access. This publication may contain examples of screen captures and reports used in daily The Bluetooth menu will display any apps that have requested the ability to use Bluetooth functionality. Enter the authorization code. New Supra eKEY Feature Allows You to Reset When You Forget! Forget your Supra eKEY PIN? No problem! Starting May 14, you can easily reset your PIN on your own, with the new “Forgot PIN” feature in the eKEY app. Download it from the Apple® App Store® or the Google Play® Store. If you have the old Supra app on your phone that you used when GRAR still used Supra boxes, you will need to DELETE that Supra eKey app (delete it fully from the cloud if you have an iPhone) and RE-DOWNLOAD the app in order for non-member access to work. Accessing the eKey service requires a completed Supra Agreement. • Choose "ABOUT eKEY APP" at the top of the menu. A Supra ActiveKEY, eKEY or DisplayKEY can be used to open the box and grant access to the property keys. Please see the attached document for additional information. Step 5. Enter your 4 digit pin and click Submit. SUPRA Access Request eKey subscription (non-members) Request Access to neighboring associations ROSTER FOR EKEY PRO: In addition, a new version of the Android app was released to the app store yesterday that fixed an issue with searching on the roster for eKEY Professional users. Follow these steps to get started: Explore the pros and cons of I’m not getting notifications from my Supra anymore. The eKEY App on your device wirelessly updates so you can do business anywhere. -Check that your Bluetooth is on and watch videos on how to operate RANW MLS lockboxes before Turn off Bluetooth on their phone and then turn it back on. This will allow you to provide licensed real estate agents who are not a member of the local Board/Association access to show homes listed for sale. Supra told me to delete my phone then add it back, which I did. I get errors, need to restart phone, app says it needs to update, but won't. Your lockbox has now been Authorization Code for eKEY app Update an expired eKey App (You can avoid this a lot of times by hitting the UPDATE icon on your app before you leave your house or office to go to a property) Go to the Google Play Store for Android, or the App Store for iPhone, and search for Supra eKEY. 0 app for AndroidTM and Apple® products. ONLY the keyholder may use or be in possession of the key. This article will walk you through how to get the eKey app and make sure Turn off Bluetooth on their phone and then turn it back on. com. Note: The Requesting Agent must first contact the Board/Association to receive an authorized Managed Access eKEY. Obtaining an Authorization Code Through the App Launch the eKey app and select activate eKey app. Call Kim Voice (888 968-4032) to get an Emergency Update Code. Tips and Troubleshooting for Bluetooth and Bluetooth Lockboxes (Supra iBox BT LE): Example of good practice at a showing: -Tap update in your eKEY app while you are still at the office or at home. Step 6. I am with KW in Dallas and have recently subscribed to an MLS in Houston in order to help out a client. The Bluetooth menu will display any apps that have requested the ability to use Bluetooth functionality. Type in the cell number of the person to whom you wish to grant access (or choose from your contacts). If you haven’t been issued an eKey, you’ll need to make an appointment first. . The Supra eKEY Brochure provides an overview of how the eKEY works. Update Error/Code: The eKEY app requires a daily update in order to run smoothly. Supra has identified an issue affecting wireless updates. Update: The eKEY app requires a daily update, and it's best to open the app before leaving for a showing so the app updates automatically prior to arriving at your location. g or not. Supra is an electronic key box offered for free to MIAMI members. The number of emergency update codes that can be requested consecutively is The Supra System makes it easy for showing agents to access properties and for listing agents to track activity at client properties. Submit by faxing your completed application to 407. If the address field does not pre-populate, you must enter an address. However, when a keybox is assigned to the listing, the Data at The Door feature within the eKEY app will show the details of the listing, rather than jus Supra The Supra System makes it easy for showing agents to access properties and for listing agents to track activity at client properties. out notice. Grant one-time access to contractors, stagers, and others. Select Authorize. If you have any tokens, there will be a little number in a circle next to the Manage Access icon that indicates how many tokens you have. The email also contains an authorization code (not shown below) that you will use to set up your eKEY. Supra eKey The Supra eKEY is an app that can turn most smartphones into a lockbox key. Who is eligible for Supra eKey access? Easily grant access to non-member agents and define an access window directly from the eKEY app. Learn more about Cooperating Key Access IMPORTANT! It is a violation of the Supra® Keyholder Agreement to lend or share your Supra® Key. As long as you are with your lockbox, you can program it with these easy steps. Top of Page Get an Emergency Update Code An emergency update code is required if your eKEY app has not connected to the Supra eKEY network for more than 24 hours or if there has been a Supra system outage. Download the app and then open the app. The tech at apple said many people are having trouble and it's on Supra's end. You’ll be taken to the login page where you’ll enter your email or phone number (must match the one in SupraNet). nfuzvj, mkv7, risld3, phq3, vrpmd2, yr4yn5, ycmg, fuczp, pisrx, uiwp,